Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a casino not on GamStop? This page explains how to reach the team behind margary-miller.co.uk and what you can expect once you do.

The Best Way to Reach Us

Email is the quickest route to a real answer. Write to us at [email protected] and a member of the editorial team will read your message personally. We aim to respond within two working days, though this can stretch slightly if we're mid-review or checking a fact against a primary source.

A short line on what your message is about helps us route it properly. For example, "correction on a bonus term" or "question about withdrawal times" gets you to the right person faster than a general enquiry.

What We Can Help With

• Questions about our content — if a wagering requirement, payment method or licensing point in one of our guides isn't clear, ask us to explain it.
• Corrections — casino terms change often. Welcome bonuses, minimum deposits and withdrawal limits at sites like Betmica, Kikibet or Betninja can be revised without much notice, and we rely partly on reader reports to catch this quickly.
• Suggestions for future coverage — if there's a payment method, game category or region-specific topic you'd like us to cover in more depth, let us know.
• Complaints procedure queries — if you're unsure how to escalate an issue with a casino not on GamStop, we can point you towards the general steps to take, though we can't intervene in individual disputes.
• Safer gambling concerns — if you or someone you know is struggling, mention this in your message and we'll signal the right support routes, including GamCare and GAMSTOP itself.

What Happens to Your Message

Every email is read by a person, not a bot. We don't run auto-replies dressed up as answers. If your query relates to something time-sensitive — a bonus expiry date, a licensing change, or a withdrawal dispute you're trying to understand — say so, and we'll prioritise accordingly.

Where a message points to something factually wrong on the site, we check it against the casino's own terms or a regulatory source before amending anything. Our fact-check date policy means updates are logged, not silently changed.

Before You Write In: Common Questions We Get

Some enquiries come up often enough that it's worth addressing them here rather than waiting for an email exchange.

Can you help me get my money back from a casino?

We're a review and information site, not a dispute resolution service. We can explain how casino complaints procedures typically work and what a fair operator should offer, but we can't act on your behalf or guarantee an outcome. For a full breakdown of how these sites operate and what protections exist, our page on trusted non GamStop casinos in the UK covers licensing and complaints in more detail.

Do you take payment to rank casinos?

We'll answer this directly rather than let you guess: the site can earn commission when readers sign up through some of our links, and we disclose this on relevant pages. Commission never decides where a casino sits in our rankings — that's based on our own review criteria.

I think I have a gambling problem. Can you help?

We're not a support service, but we take this seriously. If gambling is causing you harm, GamCare and the National Gambling Helpline offer free, confidential support in the UK. Mention this in your email too, and we'll share the relevant contact routes rather than leave you to search alone.

A Note on Accuracy

Online casino terms — welcome offers, wagering requirements, payment processing times — shift regularly, sometimes without warning from the operator. We do our best to keep every page current as of its stated fact-check date, but if you've spotted a discrepancy between what we've published and what a casino actually offers, telling us helps every reader who comes after you.

Thank you for reading, and for taking the time to reach out. We look forward to hearing from you.